Spartan Plumbing, and their team of Matthew and Keith, were exceptional. Our heat went out overnight when it was 12 degrees. I called first thing in the morning and they showed up promptly at 830, temporarily fixed the issue by 930, and had a full replacement part installed by 1030. They were prompt, thorough, and had an innovative solution to our problem that also meant cost savings for us. We’re grateful for the work they did and will continue to work with Spartan.
Updated, as of Sept 2024: I have now had several incidents when spartan did not show up for scheduled appointments, didn’t contact me that they were unavailable, and kept pushing the work to later dates. If you have to be home for a service visit and rearrange your schedule, this is a huge problem. They also didn’t complete the work on a simple copper pipe replacement, something another company was able to do in about an hour.
Would still give Matthew and Keith 5 stars, but the company needs to do better in scheduling, communicating, and arming their team with materials so they dont have to do follow up visits (which, in my experience, they’re likely to cancel and leave you in the lurch).
Maria Ialacci
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July 06, 2023
My elderly mother who is very ill and not ambulatory due to chronic health issues had problems with her AC unit since Sunday. I have contacted a previous company that she used in the past who shall be nameless was overbooked until end of next week which surprised me. She could not afford to wait until next week because of her health issues. Bonnie and Joaquin were very professional and friendly. They diagnosed and fixed the problem right after the 4th of July holiday. Within an hour or two after the service was completed, our home is very comfortable again . We can both get a good night's sleep and I am able to work in my home office in comfort. Well the competitor that we use to call in a past for repairs has lost a loyal customer. Thank you Spartan Plumbing.
Liz Volk
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November 10, 2023
Very prompt response to service request. Nice tech provided a nearly $1000 estimate to repair dripping tub spout with warning cost could go much higher. Another plumber made the repairs at fraction of cost. I wanted to support women-run business but suggest getting a second opinion before agreeing to repair.
Ioana Meyer
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October 13, 2023
Great service! I had Matthew come out for the first time today and he was wonderful. Very professional, so helpful, he showed us our system and how to take care of it, and he was very friendly and nice to talk to. I've used other HVAC servicers in the past but this has been by far my favorite in the area.
Jon Pious
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April 13, 2023
Consider me a completely satisfied Spartan customer in every respect... After living in my 4 story townhouse for fourteen years, I needed to replace 1 of the air conditioning systems on the roof. The team that arrived came on time, And not only were they diligent, but they took the time to respect the cleanliness of my home as well. I am very impressed by the courtesy shown to me by everyone associated with Spartan.
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Spartan Plumbing, and their team of Matthew and Keith, were exceptional. Our heat went out overnight when it was 12 degrees. I called first thing in the morning and they showed up promptly at 830, temporarily fixed the issue by 930, and had a full replacement part installed by 1030. They were prompt, thorough, and had an innovative solution to our problem that also meant cost savings for us. We’re grateful for the work they did and will continue to work with Spartan. Updated, as of Sept 2024: I have now had several incidents when spartan did not show up for scheduled appointments, didn’t contact me that they were unavailable, and kept pushing the work to later dates. If you have to be home for a service visit and rearrange your schedule, this is a huge problem. They also didn’t complete the work on a simple copper pipe replacement, something another company was able to do in about an hour. Would still give Matthew and Keith 5 stars, but the company needs to do better in scheduling, communicating, and arming their team with materials so they dont have to do follow up visits (which, in my experience, they’re likely to cancel and leave you in the lurch).
My elderly mother who is very ill and not ambulatory due to chronic health issues had problems with her AC unit since Sunday. I have contacted a previous company that she used in the past who shall be nameless was overbooked until end of next week which surprised me. She could not afford to wait until next week because of her health issues. Bonnie and Joaquin were very professional and friendly. They diagnosed and fixed the problem right after the 4th of July holiday. Within an hour or two after the service was completed, our home is very comfortable again . We can both get a good night's sleep and I am able to work in my home office in comfort. Well the competitor that we use to call in a past for repairs has lost a loyal customer. Thank you Spartan Plumbing.
Very prompt response to service request. Nice tech provided a nearly $1000 estimate to repair dripping tub spout with warning cost could go much higher. Another plumber made the repairs at fraction of cost. I wanted to support women-run business but suggest getting a second opinion before agreeing to repair.
Great service! I had Matthew come out for the first time today and he was wonderful. Very professional, so helpful, he showed us our system and how to take care of it, and he was very friendly and nice to talk to. I've used other HVAC servicers in the past but this has been by far my favorite in the area.
Consider me a completely satisfied Spartan customer in every respect... After living in my 4 story townhouse for fourteen years, I needed to replace 1 of the air conditioning systems on the roof. The team that arrived came on time, And not only were they diligent, but they took the time to respect the cleanliness of my home as well. I am very impressed by the courtesy shown to me by everyone associated with Spartan.